Booking Information & Conditions

How to Book Accommodation

A variety of hotels ranging from luxurious to economy categories and student hostels will be available for participants of the Ninth World Shakespeare Congress.

How to Reserve a Room

Participants are advised to make reservation through the Congress Secretariat at reduced rates. To book a hotel room it is necessary to complete the On-line Hotel Booking Form and submit it to the Congress Secretariat before June 15, 2011. A second choice should be indicated in the Special Request article of the form.

Full pre-payment of the deposit (a single night's stay) will be required with any reservation request - based on your first-choice hotel preference. No accommodation can be guaranteed without it.

Deadline

Rooms will be allocated on a first-come, first-served basis. In case the hotel of your choice is full, the Congress Secretariat reserves the right to accommodate you in a hotel of a similar category. Hotel Booking Forms received on or after June 15, 2011 will be accepted, though the reservation cannot be guaranteed.

Confirmation of the Hotel Reservation

Upon receipt of the on-line booking request and one night's deposit, the Congress Secretariat will send a "Confirmation of the Hotel Reservation" to the delegate with the name of the allotted hotel, the exact address, type of room, terms of the stay, price per night and total price. The cancellation conditions which will apply to the respective hotel reservation will also be included.

Payment Conditions in General

A one night deposit is required together with all booking requests (it is necessary to provide credit card details or a copy of the bank transfer) and no reservation can be confirmed without this. For all hotels and hostels full prepayment is necessary to guarantee the booking. The balance payment will be charged 30 days prior to planned arrival - we anticipate your agreement to use the same credit card as indicated in the hotel booking form. Upon receipt of any prepayment, the Congress Secretariat will issue an official tax invoice. After the full prepayment has been received the respective Hotel Voucher will be sent by e-mail to the delegate. The Voucher is to be presented at the reception of the respective hotel upon arrival.

Terms of Payment

All prices are given in EUR and can be settled by the following means of payment:

Credit Cards

Mastercard/Eurocard, VISA, Diners Club and American Express credit cards are accepted. Please enter your credit card number, expiry date and the cardholder's name in the appropriate space on the Accommodation Form. Do not forget to enter the CVC2 (MasterCard/EuroCard) or CVV2 (VISA) code which is printed on the reverse side of your credit card on the signature panel (last three digits). Please fill in the billing address (American Express only).

Bank Transfer

Please transfer the payment in ... to:

Bank name: Ceska sporitelna
Bank address: Vaclavske namesti 16, Prague 1, Czech Republic, 110 00
SWIFT/BIC: GIBA CZ PX
Account number: 1942073336
Bank code: 0800
Account name: Congress Business Travel Ltd.
IBAN: CZ63 0800 0000 0019 4207 3339
Details of payment: WSC/402/ your name

Please note that all bank charges must be fully covered by the payer.

A copy of the bank transfer must be sent by fax or e-mail to the Congress Secretariat.

Cancellations, Refunds & Changes

The Congress Secretariat must be notified in writing about any change or cancellation of the confirmed hotel booking. Please do not contact the hotel directly. The following cancellation conditions will apply:

  • Cancellation by June 01, 2011
    - a fee of 10 EUR per room will be charged
  • Cancellation June 01 - June 20, 2011
    - 20% of the total price of the confirmed accommodation will be charged
  • Cancellation June 21 - up to 4 days prior to arrival
    - 50 % of from the total price of the confirmed accommodation will be charged
  • 3 days prior to arrival or less or failure to arrive
    - a cancellation fee of 100% of the total price of confirmed accommodation will be charged

If a delegate fails to arrive the room will be reserved until 12:00 on the following day. Following this period the room may be re-let. The Congress Secretariat reserves the right to charge a handling fee of EUR 10 for any change in the confirmed reservation. These conditions are valid only for individual bookings (up to 5 rooms in total). If you are interested in making a hotel reservation for a group (more than 5 rooms in total), please contact the Congress Secretariat directly.

Any refunds will be processed after the Congress.